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C Date

C Date

www.c-date.co.uk
What is your customer experience with C Date?

C Date Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

C Date has a 1.6 star rating from 11 customer reviews and consumers are mostly dissatisfied, citing poor experiences with refunds, billing and subscription handling.

Key Takeaways for Future Customers

  • Read C Date reviews before subscribing and verify pricing to avoid unexpected charges.
  • Expect difficulty with cancellation and seek written confirmation when ending a membership.
  • Document all contacts when disputing billing or requesting a refund from customer service.

Negative Feedback / Risk Areas

  • Repeated reports of unauthorized charges and problems with subscription cancellation.
  • Frequent billing disputes and demands for refunds with slow or no response.
  • Allegations of aggressive debt collection and poor customer service communication.

Positive Feedback

Few reviewers noted no clear pros; most comments express disappointment with service quality and value for money.

View full overview ›

Media from reviews

C Date - Verkeerde transactie
C Date - Unable to receive or send text messages to my matchesC Date - Unable to receive or send text messages to my matches - Image 2C Date - Unable to receive or send text messages to my matches - Image 3C Date - Unable to receive or send text messages to my matches - Image 4C Date - Unable to cancel subscription & claim refundC Date - Unable to cancel subscription & claim refund - Image 2
View all media ›

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Show reviews that mention
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Resolved
bert e Bgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hoevelaken, Gelderland

Resolved: Verkeerde transactie

C Date - Verkeerde transactie

Ik was op Lexa mijn gegevens aan het invullen en ben niet goed met mijn concentratie en heb nu per abuis jullie betaald. Kan dit geld worden teruggestort aub?

Loss:
$119
Pros:
  • Weet ik niet
Cons:
  • Nooit lid geweest

Preferred solution: Full refund

User's recommendation: look good before you pay who you pay

View full review
1 comment
CS123

Hi! Unfortunately, I'm not able to find your profile based on this review alone.

Please get in touch with our customer service.

You can find a a contact form in the footer of our homepage. Thanks, Noel.

Sharon O Drp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to receive or send text messages to my matches

AI Highlights
  • - I have been unable to send or receive messages for 24 hours due to not using premium.
  • - The user requests help to use the account without paying.
C Date - Unable to receive or send text messages to my matches
C Date - Unable to receive or send text messages to my matches - Image 2
C Date - Unable to receive or send text messages to my matches - Image 3
C Date - Unable to receive or send text messages to my matches - Image 4

For the last 24 hours or so, I have been unable to send or receive any messages because I am not using premium, so please I need you to help me so that I can be able to use my account without having to pay money for it.

Pros:
  • It feels lovely to have it
Cons:
  • It would not allow me to receive or send any message to my match

Preferred solution: the solution i am looking for is for me to be able to text messages and receive messages from my matches for free without having to pay for premium

User's recommendation: i think other than this problem i am facing, it is good.

View full review
2 comments
Asha Quq

Its so difficult to cancel still cannot find the cancellation form

CS123

Hi, Thanks for your message! I get that it's frustrating not being able to send or receive messages.

On our platform, full messaging rights are part of the Premium membership, so you’ll need to upgrade to access that feature.

If you have any other questions or need help with your account, feel free to reach out via the contact form at the bottom of our website — we’re here to help! All the best, Noel

View more comments (1)
Resolved
wim N Szm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Onmiddelijke stopzetting lidmaatschap

AI Highlights
  • - I did not subscribe or join, yet my account was charged three times 60 (180).
  • - I demand a refund and immediate cancellation of the membership.

Ik heb mij hier nooit ingeschreven of lid gemaakt, doch merk ik dat er al 3 maal 60 (=180) van mijn rekening is gegaan... Ik eis een terugbetaling hiervoor en dat het lidmaatschap per direct wordt stopgezet! Met vriendelijke groeten, Wim Nagels

Loss:
$180
Pros:
  • Niets
Cons:
  • Betalen

Preferred solution: Full refund

User's recommendation: Scam

View full review
1 comment
CS123

Hi Wim, I unfortunately can’t help you here, based on your review alone. Please contact our customer service via the contact form on our site and include details of the charges, so that we can investigate your case. – Noel

Stephen G Efv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Keep asking for money

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AI Highlights
  • - I cancelled my subscription and blocked you from future contact.
  • - I have paid what was asked and still receive threatening letters for money.

I have cancelled my subscription and deleted and blocked you from any future contact, stop sending me threatening letters for money as I have paid you what you have asked for. Worst experience of my internet interaction on a dating website, nothing ever came from it and it was all about money. I hope this is the end???

User's recommendation: STAY AWAY FROM THIS WEBSITE. ABSOLUTELY ROBBING B••••••S

View full review
1 comment
CS123

Hi! If you’re receiving letters, it usually indicates the matter has been transferred to a collection agency.

You’ll need to contact them directly for any updates. -Noel.

Peter S Wun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation of my account

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AI Highlights
  • - Cancelled C-Date on 9-10-2024 via email; paid 59.90 monthly till January.
  • - Now I’ve received enforcement for a product I ended and haven’t used.

I have cancelled my account with C-Date on 9-10-2024 per email. I have paid the monthly membership (59.90 instead of what was offered online for 19.95) till January, and then after multiple emails that all went unanswered, I blocked the payment.

Now I get a letter speaking of an enforcement for a product that I have tried to end right away and haven't used at all.

I hope you will fix this so there will be no legal action needed.

Kind regards,

Peter Schimmel

Loss:
$180
Cons:
  • Its a scam

Preferred solution: Price reduction

User's recommendation: don,t use this service its a fake

View full review
2 comments
CS123

Hi, Thanks for your review. I’m sorry to hear about the trouble you've had.

Unfortunately, I can’t find your profile details from this message alone, so I’d really recommend getting in touch with our customer service team directly via the contact form at the bottom of our website.

They’ll be able to look into your case properly and help clarify the situation. Noel

Peter S Wun
reply icon Replying to comment of CS123

i love the fact that you respond on public sites but i also emailed your company on all e-mail adresses i found online earlier this eek and i still got no responds there.

View more comments (1)
Stephen G Efv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

AI Highlights
  • - Please cancel my subscription immediately.
  • - I have paid what was asked and am getting solicitor letters.
  • - I do not know my order or contract ID.

I have sent you an email about the cancellation of my subscription with immediate effect, and I'm still receiving letters from your supposedly solicitor. I have paid what you have asked for, so stop asking me for money.

I have had nothing but disappointment from your site from the moment I looked into it, so cancel my subscription now, please.

I do not know my order or contract ID.

User's recommendation: Stay away from these robbing B•••••DS

View full review
1 comment
CS123

Hi, If you'rereceiving letters, it likely means the case has been handed over to a collection agency. In that case, please contact the agency directly – they’ll be able to confirm the current status. -Noel

Anonymous
map-marker Glasgow, Glasgow City

BIG payment fees leaving my bank account. No way of cancelling

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AI Highlights
  • - £191.76 was taken from my account two days ago.
  • - I did not visit the site and received no emails.
  • - No way to cancel; I will follow up with my bank.

I have had £191.76 leave my account 2 days ago. I haven't been on this site. I have no email correspondence of any form from this site to establish how they have access to my bank account.

Hence I cannot "login" as cancel these payments.

How can they take such large sums of money and I have ZERO email trails of anything ever having been filled out for the use of whatever it is they provide?

Appears to be a very expensive scam that I cannot get out of.

I will follow this up with my bank but be warned people.

NO WAY OF CANCELLING!

User's recommendation: DO NOT EVEN VISIT THIS SITE! MYSTERIOUS LARGE PAYMENTS LEAVING MY ACCOUNT WITHOUT ANY EMAILS IN SIGHT TO ACCEESS AND CANCEL!

View full review
Anonymous
map-marker Gillingham, Kent

I am displeased

AI Highlights
  • - Subscribed to C date in error in April; deleted appointment after a few weeks.
  • - Received an email demanding payment; reference GB-2025-06-07-26681****CDATE-DN.

I subscribed to your C date in error around April this very year. After few weeks I deleted the appt from my phone as I only did one off 1 month subscription with Cdate I shockingly received an email asking me to pay our debts that I know nothing about with reference number GB-2025-06-07-26681****CDATE-DN.

I need urgent response on this Regards

Rich

User's recommendation: I can’t recommend.

View full review
Sharon O Drp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How to get back my c date account for free

AI Highlights
  • - Believed C Date was free but it asked for payment.
  • - Can't sign up for free; email field in survey won't work.
  • - Requests help signing up to C Date.

Dear Pissed consumer,

previously, i used to have c date but i deleted it because i thought it was free and it was requesting me to pay some amount of money which i didn't and still do not have, but now i have decided to sign up for it with the hope that it would let me use it for free without having to use the premium, but it isn't letting me sign up for it because every time i try to put my email in the survey. So my request is, if you can help me so that it would be a lot for me to sign up to c date.

Kind regards,

Sharon

User's recommendation: my recommendation is to try out c date because it's a good and reliable dating site

View full review
1 comment
CS123

Hi, it sounds like you might already have a profile on C-date. To register again you need to delete that profile.

If you use the contact form on the site to contact customer service, they'll be able to help you. Thanks Emma.

Richard R Mpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve had a letter from German bank demanding money for your website

Hello Ive just received a letter from a German dept collector demanding I pay 94 euro for your website that Ive never even heard off what the *** is going on

View full review
Anonymous
map-marker Leeds, England

You have charged me for a service I didn’t sign up to

AI Highlights
  • - Debt notice for 96,02 euros from a German company.
  • - I never used the site; my email/address may have been misused.
  • - They claim they contacted me twice.

Hello

Ive today received a letter from a German company saying I owe you 96,02 euros, I have never been on your site and to be honest have never even heard of you in till today, someone has clearly used my email name and address. You have said you tried to contact me twice before passing it on to debt company.

Ive been in touch with citizens advice and also trading standards.

Please send me the proof that you contacted me twice regarding my subscription. I will take you to court if you dont cancel the debt.

Kind regards Richard

View full review
1 comment
CS123

Hi Richard, We've received your claims and passed it onto the debt department. The team will email you directly when they have reviewed your case. Regards, Emma.

Jaysun Khq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

Hi there, this email is to state that I want my subscription cancelled, please. I have looked on the website for a cancellation option, but there doesn't appear to be one. Don't use this site.

User's recommendation: Don't use site

View full review
1 comment
CS123

Hi Jayson, thanks for your review. I can't process your cancellation through this review site or find your profile based on this review alone.

You can use the cancellation form at the bottom of our homepage.

No need to login. Thanks, Noel.

Kandi Pzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cant find my conformation email looked in inbox...

Cant find my conformation email looked in inbox and junk folders but asked for resend still nothing come

View full review
1 comment
CS123

Hi Kandi! Thanks for your review.

Unfortunately, I can't check your account based on this review.

Please get in touch with our customer service using the contact form on our C-Date site. Thanks, Noel.

Yousaf F Wet

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Website don’t even work

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Nothing on this site allows me to see profiles even though I've paid for the premium membership. I can't find anywhere to request a refund or cancel my membership.

Pros:
  • No pros
Cons:
  • Doesnt do anything

Preferred solution: Full refund

View full review
1 comment
CS123

Hi Yousaf! Thanks for review.

Please note that you need to upload your photo to be able to see other users' photos. If the issues continue, please contact our customer service directly. I can't find your profile based on this review to check your case, they'll also be able to help you with your cancellation.

You can find a contact form on our website. Thanks, Noel.

Stephen P Vya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to cancel subscription & claim refund

AI Highlights
  • - Refund of £39.90 and cancellation submitted.
  • - Cancellation on 17-09-24 with no notice.
  • - The process is difficult and fees continue.
C Date - Unable to cancel subscription & claim refund
C Date - Unable to cancel subscription & claim refund - Image 2

I submitted a claim for a refund of £39.90 and requested the cancellation of the subscription. I attempted to cancel on 17-09-24 without receiving any notification from C-Date.

They have deliberately made this cancellation process difficult so they can continue collecting the monthly fees. They should be exposed and stopped from trading to prevent more people from falling victim to an app that clearly isn't genuine.

Loss:
$3990
Cons:
  • Site does not offer genuine dates all the replies are similar which suggests they are automated

Preferred solution: Full refund

User's recommendation: Do not subscribe to this dating app. You will regret it!

View full review
Anonymous
map-marker Bellshill, North Lanarkshire

Cancellation

I need to cancel my subscription. Can you confirm please when it's cancelled. Thanks

I will let you know if I need your help.

View full review
1 comment
CS123

Hi and thanks for your review. Sorry, but I can't confirm or check anything, based on an anonymous review.

If you wish to cancel your subscription, please use the cancellation form at the bottom of our homepage - no logging in needed. Thanks, Noel.

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